Do you need some help, or just have some questions?

If you have any questions are if you need any help we are always available to assist. We have added a good selection of the most popular questions and troubleshooting tips to this page, if you cannot find the answer here please jump over to our WhatsApp Chat feature or open a support ticket, we’ll get back to you pronto.

  • General IPTV questions
  • Troubleshooting tips
  • Account questions
  • Error reporting

If you need more help

If you need more help please click onto one of the following contact options and we’ll get back to you!

You can sign up for the free trial membership here

The free trial period lasts for 7 days.

You can extend your membership after the free trial period by logging into the members area, then click onto the renew link.

Far to many to list! The best way to see which channels are available is to take a free trial account.

Membership fees are based on the duration and number of users. Monthly membership for a single user is £12.00, this drops to £9.00 per month (paid yearly) if you sign up for yearly membership.

There are many apps available for viewing IPTV on devices such as: Android and Apple, we have full setup tutorials here. You can also use our service on Windows, Mac and Linux computers as well as many Smart TVs. See the setup guides for details.

Your playlist information is available in the Members Area.

Yes you can. Login to the Members Area and select or deselect all of the categories you would like adding or removing from your playlist.

We accept payment by Credit Card, Bitcoin, Direct Debit and Bank Transfer.

Short Answer.. No.

Login to the Members Area and check your account is active, if it is and your service is still not working please ensure you have the correct playlist details.

You have a few options.
1. Please ensure your Smart IPTV app is activated from the siptv.app website.
2. Unplug your TV from the wall socket for a few minutes, this will clear its temporary data cache.
3. If your playlist is still not working, go to the siptv.app website and delete your playlist, then reload it.

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