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Questions & Answers

You can find the answer to most common questions, if you have a question not answered here please ask.

Do you need some help, or just have some questions?



If you have any questions are if you need any help we are always available to assist. We have added a good selection of the most popular questions and troubleshooting tips to this page, if you cannot find the answer here please jump over to our WhatsApp Chat feature or open a support ticket, we’ll get back to you pronto.

  • General IPTV questions
  • Troubleshooting tips
  • Account questions
  • Error reporting
Free Trial Account


If you need more help

If you need more help you can use one of the following contact options and we’ll get back to you!

  1. How do I sign up to the Live TV Store Service?
    You can sign up for the free trial membership here.
  2. How long is the free trial period?
    The free trial period lasts for 7 days.
  3. Do you offer multiple connections?
    Yes, of course. You can choose up to 6 connections. All connections must be from the same location or IP.
  4. How do I extend my service after the free trial?
    You can extend your membership after the free trial period by logging into the members area, then click onto the renew link.
  5. What services or channel are available to members?
    The best way to see what membership benefits are available is to take a free trial account. We provide access to services from the United Kingdom, Ireland , USA , Canada, Netherlands, Portugal , Spain, Germany, Italy, Poland, Belgium, Denmark, Switzerland, France, Australia, Romania, Czechia, Sweden, Carribean, Greece, Russia, Bulgaria, Hungary, Mexico, Mena, Brazil, Thailand, Norway along with On Demand Movies, TV Series, Box Sets, XXX Channels and PPV channels.
  6. How much does membership cost?
    Membership fees are based on the duration and number of users. Monthly membership for a single user is  charged at £7.00 GBP per month when paying annually.
  7. What software can I use to view the service?
    We recommend the Live TV Store App which works on all Android devices as well as Amazon Firestick. The service will work on any app that accepts setup from Xtream Codes API or remote m3u playlists.
  8. Where can I get my playlist information?
    Your playlist information is available in the Members Area.
  9. How do I add or remove categories?
    Yes you can. Login to the Members Area and select or deselect all of the categories you would like adding or removing from your playlist.
  10. What payment methods do you accept?
    We accept an array of different payment methods including Credit Card, Bitcoin and Direct Debit.
  11. Do you accept PayPal?
    No, sorry.
  12. My channels are no longer working?
    Login to the Members Area and check your account is active, if it is and your service is still not working please ensure you have the correct playlist details.
  13. I keep getting an error?
    Please contact our support team using the help widget at the bottom of the screen or click here.

Questions?

If you have any questions contact us on WhatsApp!

What our users have to say!

You can view more reviews and feedback on our feedback page
Great service. Friendly, helpful support. I ask a LOT of questions, and they were more than happy to help! HQ streams and loads of choice. Will definitely be subscribing after my trial ends!

Rhys
– Australia
The Best IPTV I have ever use no buffering at all and all the channels from Canada, us and UK that I watch it has all the locals as will will be subscribing to this as soon as my trial is finished will definitely recommend this to my friends.
Tom
– Canada
I have been using the service now for three days and have had no problems. The wide variety of channels and Movies makes it more than worth while to get. I would recommend the service to anyone.
Victor
– United States